CUSTOMER CARE

Splendid Rain Co is committed to giving our customers a 5-star experience. 

Please read our FAQ in its entirety before submitting a message about your order below.

FAQ

When should I expect my order?

Due to COVID the processing time stands at up to 6 weeks. I appreciate your patience. Continental USPS shipping can take between 1-14 days, while international shipping is undetermined due to the pandemic. If you experience trouble after shipping, please contact USPS with your tracking number.

 

Why is Glitter Extra?

 

The additional charge for glitter vinyl covers the extra expense of processing and stocking. View samples below:

 

 

What is your return policy?

 

Splendid Rain Co is not accepting returns or exchanges at this time. Please read item listings and fill out customer information carefully as we are not currently offering returns for any listed items.

I messed up my address/size, can I message you to change it?

Please contact us as soon as possible to make any alterations to your order. Changes may be accepted depending on the processing stage of your order.

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Is your clothing unisex?

 

YES! Everything available in our store is gender neutral.

Size Chart

 

 

 

 

 

 

 

 

 

 

 

 

Color Chart

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What's the approximate fit of SRC clothing? 

Hoodies, sweatshirts, and t-shirts fit true to size. Size up for a loose fit and down for a snug fit. For an oversized look size up two times, Skater Dresses and Sundresses run slightly large, though fit true to size if you have a larger bust.

I'm white, can I buy your clothing?

Yes! Though there is no ethical consumption under capitalism, you're buying from a Black woman and that is the closest you can get. I don't however speak for all Black people, so please refrain from shouting "reverse racism!" if you get a look or two, I also am leaving it up to you to refrain from buying items which have a message that is quite blatantly not appropriate for you, This also applies to non-black POC. As always, you're expected to fight for the rights of those more marginalized than you inside and outside of your sweatshirt!

REFUNDS & EXCHANGES

At this time I am not able to fulfill refunds or exchanges. Thank you!

CONTACT US

Have questions or concerns? 

I'm always ready to help!

Your inquiry is important to us! Please allow 3-5 business days for a response.