Splendid Rain Co is committed to giving our customers a 5-star experience.
Please read our FAQ in its entirety before submitting a message about your order.
When should I expect my order?
I am still processing orders while the store is on hiatus. Due to a large influx of orders the processing time stands at 6 weeks. I appreciate your patience. Continental USPS shipping can take anywhere between 1-7 days, while international shipping can take up to 20 days. If you experience trouble after shipping, please contact USPS with your tracking number.
Why is Glitter Extra?
Glitter vinyl is not only more expensive to purchase, but its more expensive to ship as well. The additional charge for glitter vinyl covers the extra expense of processing and stocking.
What is your returns policy?
Splendid Rain Co is not accepting returns or exchanges at this time. Please read item listings and fill out customer information carefully as we are not currently offering refunds for any listed items.
I messed up my address/size, can I message you to change it?
Splendid Rain Co is not accepting any variations to orders at this time so please be careful when entering information during purchase.
Are your clothes unisex?
YES! Everything available in our store is gender neutral.
What's the approximate fit of SRC clothing?
Hoodies, sweatshirts, and t-shirts fit true to size. Size up for a loose fit and down for a snug fit. For an oversized look size up two times, Skater Dresses and Sundresses run slightly large, though fit true to size if you have a larger bust.
I'm white, can I buy your clothing?
Yes! Though there is no ethical consumption under capitalism, you're buying from a Black woman and that is the closest you can get. I don't however speak for all Black people, so please refrain from shouting "reverse racism!" if you get a look or two, I also am leaving it up to you to refrain from buying items which have a message that is quite blatantly not appropriate for you, This also applies to non-black POC. As always, you're expected to fight for the rights of those more marginalized than you inside and outside of your sweatshirt!
REFUNDS AND EXCHANGES
At this time I am not able to fulfill refunds or exchanges. Thank you!
Have any questions or concerns?
I'm always ready to help!